Use the filter to hide items you do not want to show in the
view. For example, in a service call view for help desk employees
it may be useful to show service calls that are not completed yet.
In this view you can create a filter to show only service calls
having a status such as Announced,
Accepted or In Progress.
To change the filter settings, do one of the following:
In the Filter dialog box, change the settings
in the Standard tab page. With the
Standard tab page you can create a filter for the
most commonly used fields of an item. Type or select a value for
the appropriate field.
In the Filter dialog box, create criteria for
filtering in the Advanced tab page.
To create a criterion, in the Advanced tab page do
the following:
Select a field from the Fields list. You can
select any of the fields in the item. If the field refers to
another item, you can also select fields from the referred
item.
Select an operator from the Operator list. The
operator determines how the value is compared to the field's value
to make the criterion apply. For example, if you select 'is more
than', then an item is shown when the field's value is greater than
the value given in the criterion.
Depending on the selected field, select or type a value in the
Value field.
Click Add Item To List.
To remove a criterion, in the Advanced tab
page do the following:
Select the criterion you want to remove in the Find
Items that Match These Criteria list.
Click Remove.
NOTES:
To modify a criterion, first remove the criterion from the list
and then create a new criterion.
Items are filtered that meet all criteria in the Find
Items that Match These Criteria list.
NOTES: