On the HP OpenView Service Desk CD-ROM, you will find user
documentation in two forms:
Online help in the form of Compiled HTML Help (what you are
using now). These files have the extension .CHM.
Books in the form of Acrobat Reader files. These files have the
extension .PDF.
Please refer to the readme file for
instructions on how to read and print the .PDF files.
Please refer to the Service Desk: Release Notes or the
preface of one of the Service Desk manuals for information on how
to use the online help and the PDF files, and for an overview of
the books available for Service Desk.